Terms and Conditions of Free Heads

TERMS AND CONDITIONS – FREE HEADS

Last updated: February 24, 2025.

Welcome to Free Heads. This document sets out the terms and conditions governing the use of the website www.freeheads.es (hereinafter, the “Site”), as well as the rules that apply to the purchase of products through it.

We recommend that you read these terms carefully before using the Site or making a purchase. Accessing and using the Site implies your express and unconditional acceptance of these terms. If you do not agree with any of the provisions set out herein, we kindly ask that you refrain from using our services.

1. GENERAL INFORMATION

Website owner:

• Trade name: Free Heads

• Legal name: Tocigl Domeyko Nicolás Fernando

• Address: Calle de Fúcar 18, 28014, Madrid.

• Tax ID (NIF/CIF): Y8330349Q

• Contact email: info@freeheads.es

2. CONDITIONS OF USE OF THE WEBSITE

Access to and browsing of this Site is free of charge and subject to the following conditions:

• The user agrees to use the Site lawfully and not to engage in fraudulent, illegal activities or actions that may infringe the rights of third parties.

• The distribution of content that infringes intellectual property rights, is offensive, defamatory, or contrary to public order or morality is prohibited.

• Free Heads reserves the right to restrict access to the Site to any user who fails to comply with these conditions.

3. PURCHASE PROCESS

To purchase products through the Site, the user must be of legal age and provide accurate and up-to-date information. By placing an order, the user agrees to the following:

• Product availability: All products offered on the Site are subject to availability.

• Order confirmation: Once the purchase has been completed, the user will receive an email confirming the order details.

• Prices and taxes: The prices shown include Value Added Tax (VAT). Free Heads reserves the right to modify prices at any time, without affecting orders that have already been confirmed.

• Payment methods: The following payment methods are accepted: [Credit/debit card, PayPal, bank transfer, etc.].

4. LEGAL WARRANTY

All our products are covered by a two-year legal warranty in accordance with European Union regulations. In the event of a manufacturing defect, the user may request repair, replacement, or a refund.

5. INTELLECTUAL PROPERTY

All content on the Site, including texts, images, logos, designs, and any other graphic or visual elements, is the exclusive property of Free Heads or its respective owners and is protected by applicable intellectual and industrial property laws. Reproduction, distribution, or modification of such content without express authorization is strictly prohibited.

6. PERSONAL DATA PROTECTION

The processing of users’ personal data will be carried out in accordance with our Privacy Policy. Free Heads guarantees compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and relevant national laws.

We also inform users that, when interacting with our online store, certain activity data is collected and shared through tools such as the Meta Pixel, Advanced Matching, and the Conversions API by Meta Platforms Ireland Ltd. This technology allows us to measure the performance of our advertising campaigns and deliver more relevant ads to users on platforms such as Facebook and Instagram.

The data that may be collected and shared includes:

  • Page and product views

  • Items added to or removed from the cart

  • Search terms used

  • Clicks on buttons or links

  • Device and browser information (user agent)

  • Payment data and purchase process status (checkout initiation and completed purchase)

  • Name, email address, and customer address (when available and voluntarily provided)

This information may be combined with the user’s Facebook account if the user is logged in and has granted the relevant permissions. Users can view and manage this information, as well as disconnect it, through their account settings in the Off-Facebook Activity section.

Free Heads uses this data exclusively for advertising and analytical purposes and never sells users’ personal data to third parties. The legal basis for this processing is the legitimate interest in improving commercial performance and user experience, as well as informed consent where required.

7. LIMITATION OF LIABILITY

Free Heads shall not be liable for:

• Typographical errors, inaccuracies, or omissions in product information.

• Damages resulting from improper use of purchased products.

• Interruptions or technical failures that prevent access to the Site.

8. CHANGES TO TERMS AND CONDITIONS

Free Heads reserves the right to modify these terms and conditions at any time. Any changes will be published on the Site along with the date of the latest update.

9. APPLICABLE LAW AND DISPUTE RESOLUTION

These terms and conditions are governed by Spanish law. For the resolution of any dispute arising from the interpretation or application of these terms, both parties agree to submit to the courts of Madrid, unless applicable regulations provide otherwise.

For any questions or clarifications, you may contact us at info@freeheads.es

Thank you for trusting Free Heads.